Remember, when dealing with people who are upsetting you that the person with the least emotion is in control. Don’t match negative energy with more energy. Diffuse with your presence of mind. Calm and don’t incite.
By being a calming presence you will not only carve a more peaceful path, but you’ll be better equipped to make meaningful and intelligent decisions.
You are in control of your own emotions.
By maintaining calm you’re creating a productive and positive environment.